It is expressly reported that Guimarana Dream Food S.L., will provide the necessary means, ensuring adequate transport so that the products arrive at the customer’s home in perfect condition and with the maximum expiration date offered by the product.
Deliveries are made from Monday to Friday working days. Therefore, orders are not delivered on weekends or holidays. The delivery time for orders is 1 to 2 business days from the time the customer places the order, depending on the shipping address. At the time of delivery, the Customer must sign the order delivery note as the order has been delivered and accepted.If the Client does not receive the order within the indicated period or if he receives a product in poor condition or an unsolicited product, he can contact Guimarana Dream Food S.L. through the Contact section of the Web Portal or send an email to: so that we can proceed to resolve the incident as soon as possible, charged to Guimarana Dream Food S.L.Guimarana Dream Food S.L. will not assume any responsibility for delays in the delivery of orders when this delay is for exclusive reasons of the buyer. In general terms, and in accordance with the provisions of current regulations, Guimarana Dream Food S.L. will not be held responsible when the damages caused to the buyer are caused by his sole fault or by that of the people who have to respond civilly.
Guimarana Dream Food S.L. It only makes shipments to the Iberian Peninsula and the Balearic Islands. Therefore, shipments to the Canary Islands, Ceuta and Melilla are excluded.
Guimarana Dream Food S.L. You are not required to know the regional and municipal holidays. The client has the responsibility to communicate it to take it into account in the delivery schedule.